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Technical Support Request

Please complete all the fields of the form below. Enter N/A if the field doesn't apply to the nature of your request.

Our Technical Support Department will try to respond to your requests within 48 hours (not counting weekends or holidays).

Note: If your request is related to a product ordered directly from us please enter the contact information used when placing the order.

Name:
Email:
Phone:
Subject:
Issue Description:
(max. 4000 characters)
Please provide the following information if it pertains to your question
Order#:
Product:
Version:
Serial Number:
Validation Code:
Operating System:
 
Please click on "Browse..." to upload error files, screen shots and/or database files.
Error files are typically found here:
c:\windows\temp\...tmp
Database files are typically found here:
c:\Documents and Settings\User\My Documents\VCheck\VCheck.vdf
Note: Max. total file size accepted per request is 4MB! If the files you upload are larger you will receive an error message!

File 1:

File 2:

File 3:

File 4:

File 5:

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Document Created On 12/4/2024 12:03:47 PM
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