VersaCheck Terms & Conditions of Sale
I(we) hereby certify that I (we) have read these Terms and Conditions of Sale ("Terms of Sale") and agree to abide by them. I (we) certify that all statements made in preparing our order on credit or immediate payment ("non-credit") terms with F3 Information Systems Ltd. ("F3") which may be processed by independent third party outsourcing services on behalf of F3 in F3's sole discretion, are true and complete and are made for the purpose of obtaining credit or completing the sale and payment for goods ordered. Any subsequent purchases made by me (us) shall be subject to these Terms of Sale unless modified in writing by a reseller, distribution, affiliate or other agreement ("Business Agreements").
All terms and conditions of this agreement are to be performed in Denver, Colorado. I (we) acknowledge and agree that delinquency charges at the rate of 1 1/2% per month will be charged on all balances remaining unpaid after 30 to 45 days from the date said amounts are incurred, whichever term applies under the circumstances.
In the event of default and referral to an attorney or collection agency, I (we) agree to pay all costs of collection including reasonable attorney fees.
This Agreement is governed by the laws of the United Kingdom (UK), except for its conflict of law provisions. The exclusive forum for any actions related to this Agreement shall be in the state courts in Wakefield, UK, and, to the extent that courts have exclusive jurisdiction, Wakefield, UK. You consent to such venue and jurisdiction. The application of the United Nations Convention on the International Sale of Goods is expressly included except for its applicable conflict of law provisions.
2. Quotations via Phone, Fax, Web Shopping Basket or Email
Prices quoted are subject to change at any time on the VersaCheck.com website and shopping basket system in the sole discretion of F3. F3 will honor all correctly quoted sales prices for which payment has been collected via the Versacheck website. In the event goods are ordered and/or paid for based on erroneously quoted prices or terms, F3 will advise and work with the customer, providing appropriate pricing and allowing the customer reasonable time to accept or reject the order submission based on price(s) changed, with full right for refund and returns, as applicable under the circumstances.
3. Order Placement & Acceptance
Orders may be placed by Phone, Fax, Web Shopping Basket or Email. Acceptance of orders may be subject to credit approval, address verification and other steps as determined to be necessary under the circumstances by GBF. Order delays may occur due to unforeseen contingencies such as fire, flood, strikes, theft, acts of God, and other causes, and are beyond F3's control. Cancelled orders may require compensation to F3 by the customer for incurred costs, restocking fees and related obligations and expenses as determined by F3 and/or as stated in the applicable Business Agreement, if any. Absent explicit approval of credit terms via email, website confirmation pages or other commonly used communication means, shipment constitutes Credit and Payment Method approval, and non-shipment constitutes decline, of order(s) and/or Payment methods proposed or (if applicable) credit terms requested.
4. Product & Service Delivery & Returns
Unless otherwise specified, the price quoted for F3 goods and services are for a single shipment or delivery of service or download of software, without storage, F.O.B. F3's platform. Prices quoted are based on continuous and uninterrupted delivery of the complete order. If the specifications state otherwise, F3 will charge accordingly at current rates. Title for goods and/or services shipped or provided from/by F3 passes to the customer upon delivery to the carrier by F3, or in the case of downloadable goods, at initiation of the download by the customer.
Please inspect your order carefully. F3 must be notified about missing goods/goods damaged during shipping within 24 hours of receipt.
To insure orders are delivered and received safely, a signature at the time of delivery will be required for all orders.
Customer, except within 45 days of establishing an account with F3, may choose to waive the signature requirement before an order ships by requesting during checkout, completing, and returning to F3 the Signature Waiver Form.
Customer may request, and F3, in its sole discretion, may grant
product Return Merchandise Authorizations ("RMA's") for merchandise,
subject to applicable terms and conditions associated with those
products. This RMA is a unique number that will be assigned to the specified merchandise.
A 25% restocking fee will be charged, at F3's sole discretion.
To send products requiring warranty service to F3 an RMA number must be obtained.
RMA must be requested within the time frame specified below:
|Check Paper, Software, Toner, Ink, discounted/full price printers||30 Days|
|Hardware Accessories||14 Days|
Conditions for Product Return:
RMA's granted and authorized require the following conditions be satisfied before customer's account will be credited.
If any of the above conditions are not met, F3 reserves the right to refuse the return.
Items returned without authorization, are not subject to refund and will not be returned to sender. Any items returned on an RMA, that do not meet the terms and conditions, are not subject to refund or replacement and will not be returned to sender!
Conditions Disqualifying Product Return:
When you are issued an RMA #, you will also be provided the address on where to send the merchandise. You must send the product via U.S. Postal Service. For your protection, we recommend that you insure your return and use USPS options that offer trackability or can provide you with delivery or signature confirmation. F3 shall not be responsible for items returned that are lost or damaged in transit. Postage and handling charges, both to and from F3's warehouse will be paid by the customer, and are non-refundable. At our discretion, F3 may reimburse shipping charges related to the return or exchange of defective products inside the U.S. only (see #10). F3 will not be liable for the receipt of goods returned without proof of delivery.
Refund of Return Shipping Charges
We refund shipping charges to return products to F3 in the following cases:
Amount of shipping refund will be based on basic (without extra services) USPS First Class Rates. Please allow up to three weeks for reimbursement.
5. Payment Terms
Payment is U.S. dollar net cash, unless specified otherwise, based on terms stated on the invoice or shopping cart Receipt/Confirmation page (e.g. Wire, Credit Card, Check, Terms - Net 30 or Net 45 days) less amounts of any authorized RMA's or other credits previously authorized and granted by authorized F3 personnel to the customer's account. F3's liability is limited to the quoted selling price for defective goods, without additional liability for special or consequential damages. If payment is not made, customer is liable for all costs of collection incurred.
Disclaimer of Implied Warranties - F3's maximum liability whether by negligence, contract or otherwise will not exceed the return of amounts collected on invoices issued for shipments in dispute. Under no circumstances will F3 be liable for specific, individual or consequential damages. F3 will not be liable for any inability to supply products.
7. Shipping / Delivery of products
Please use this formula to determine when your order will arrive:
Shipping Time + Shipping Method = Total Deliver Time
* Excludes Ground delivery (please contact customer service to confirm current delivery schedule)
8. Back Orders
We stock a large quantity of products and strive to deliver all orders complete the first time. If for some reason we are out of stock on a product at the time of ordering, we will ship the other products ordered and the back ordered item as soon as it is received in our warehouse. You can check the status of the order by using the Account Manager, sign in as a returning customer. Click Order History and select Order Status.
9. Order Cancellation
Orders must be cancelled prior to shipment. If you cancel after the order has shipped, you must request a Return Merchandise Authorization (RMA) and will be subject to the rules and conditions set forth in topic #4 of this agreement. To ensure rapid cancellation, please call F3 or sign into the Account Manager on the F3 web site, click on Order History and cancel to submit a cancellation request.
10. Shipping Charges
Customer is responsible for all shipping charges.
We refund shipping charges in the following cases:
11. Credit Card Payment Policies
F3 accepts: VISA, MasterCard, Discover, and American Express
F3 reserves the right to add a processing fee to all credit card transactions to help defray the costs of accepting the above cards as a payment method. These fees presently range from 0.00% to 5.00%, as determined in F3's sole discretion.
F3 uses industry accepted methods to verify card holder address and card specific information. Orders for which this information cannot be positively verified will be declined by F3 but the authorized funds may be held by the card issuing bank for various periods as per the issuing bank's rules and regulations.
F3 does not accept prepaid credit cards, gift card credit cards, etc. that do not allow us to verify the billing address of the account holder. If customer still uses such cards unbeknownst to F3 the amount authorized may be held by the issuing bank. F3 cannot release such authorized funds!
For new customers:
Hold authorizations incurred due to incorrect address information or card code cannot be released!
As an additional service, F3's Customer Service Department may contact you within two business days via e-mail and/or phone to verify your order.
Refunds for cancelled orders will be credited back to the original credit card used to charge the order.
12. Check/Money Order Payment Policy
Checks must be made payable to: Global BizForce
Orders paid via check or money order can be held for a minimum of 15 business days prior to being released to our order processing department. Please review section 7. to determine approximate delivery time.
Refunds for cancelled orders paid for by check or money order will be sent as a check to the billing address on the order no earlier than 60 days after the order was placed.
13. Wire Transfer Payment Policy
Orders paid via wire transfer will be held until the wire is confirmed by F3's bank prior to being released to our order processing department. Please review section 7. to determine approximate delivery time.
Customer is responsible for all associated wire transfer fees and 3rd party charges.
Refunds for cancelled orders will be sent as a check to the billing address on the order.
14. gCard Payment Policies
Orders under $350 paid with gCard will be processed after the check is printed, verified and deposited. Orders of $350 or over paid with gCard will be processed 5-10 days after the check has been deposited. Order processing normally takes 24-48 hours from the time the order is delivered to the Order fulfillment group. F3 reserves the right to modify order processing and check hold times at anytime without prior notice. It is F3's policy to promptly report any gCard exceptions to gValidate.com immediately.
F3TC Version: 2012-05-31-01