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Knowledge Base Article
Article#: 743
Error Message/ Question:
General - Bank code line symbols are missing. Symbols are differenet from my sample check. MICR font fix.
Symptom:
Bank code line is incorrect the buttons for the bank code symbols are missing in step 2 of 5 in edit checkbook.
Cause:
The MICR font is missing or the font has become corrupted and will need to be replaced.
Resolution:
1. Close the VersaCheck program and any other program that is open as you will need to reboot once the installation is complete. Click on the link below:

http://www.versacheck.com/web/support/LatestDownloads.aspx

2. Click on the "VersaCheckFontSetup.zip" option next to the VersaCheck Check Fonts title.

Image 1


3. The download will automatically begin. Once the download is complete a window will appear with the VersaCheck Font Setup Folder. Double click on the folder to open.

Image 2


NOTE: If the download does not automatically begin, choose the "Open" option when asked. Once the download is complete you will see the same screen shown above.

Image 3


4. There will be 3 files inside the folder. Double click the "Setup" file inside the folder.

Image 4


5. You may receive a security warning screen. Select the "Run" option to begin the installation.

Image 5


6. When the installation wizard begins, click the "Next" button on both screens that appear.

Image 6


7. After the font is installed you will be asked to reboot your computer. Select the "Yes" option and click on the "OK" button.

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8. If you receive a final installation screen, simply click on the "Finish" button to complete the process and begin the reboot.

Image 8


9. Once your computer had rebooted, go back and either print the check or continue creating you account.
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Document Created On 12/4/2024 7:22:30 PM
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