OKI Print Technology utilizes a two-piece separate Toner and Image Drum configuration for lower operating costs.
Your MICR Image Drum Cartridge requires replenishment every several MICR Toner Cartridge cycles -
depending on print rate and coverage. Both VersaToner™ consumables are MICR primed by VersaCheck®
and mandatory for printing Bank compliant checks. Mixing "standard" (non-MICR) or any alternate consumables will damage your printer,
invalidate your printer warranty and cause check rejection by your financial institution.
Please always ensure to reorder genuine VersaToner™ MICR consumables.
See MICR Requirements
1) INSTALLATION: |
a) Printer Components |
Pages 10-12 |
b) Installing the Printer |
Pages 13-17 |
c) Installing the Paper |
Pages 16-17 |
d) Installing the MICR Image Drum |
Pages 14-15 |
e) Installing the MICR Toner Cartridge |
Pages 15-16 |
f) Installing the 2nd Paper Tray - manual tray must remain open when the feeder unit is installed |
Pages 18-23 |
g) Using the Operator Panels |
Pages 24-32 |
h) Using the Printer Menu |
Pages 31-48 |
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2) CONSUMABLES & MAINTENANCE: |
a) When to replace the MICR Toner Cartridge |
Pages 89-90 |
b) When to replace the MICR Image Drum |
Pages 90-91 |
c) How to replace the MICR Image Drum |
Pages 14-15 |
d) How to replace the MICR Toner Cartridge |
Pages 15-16 |
e) Cleaning the LED Array - every time consumables are replaced |
Pages 92-93 |
f) How to perform Drum Count Reset under the Maintenance Menu |
Page 44 |
g) How to disable 'Toner Save' function under Print Menu. |
Page 34 |
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3) PRINTING QUALITY PROBLEMS: |
a) Generating a Cleaning Page |
Pages 91-92 |
b) Cleaning the LED Array - every time consumables are replaced |
Pages 92-93 |
c) Troubleshooting & Resolving Print Performance Symptoms |
Pages 96-99 |
d) How to set & increase the print darkness in Maintenance Menu |
Page 45 |
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4) PAPER HANDLING: |
a) Paper/Input/Feed Jams |
Pages 94-96 |
b) Paper recommendations |
Pages 66-67 |
Most issues are easily rectified on site without the need to contact tech support. Please check the list below
for the symptoms you encounter and follow the given solutions:
Symptom |
Problem |
Solution |
Blank sheets printed. |
Image drum cartridge not properly installed. |
Reinstall image drum cartridge. |
Empty or missing toner cartridge. |
Install new toner cartridge. |
Entire page prints faintly. |
Empty toner cartridge. Pages get fainter when toner is used up. |
Install new toner cartridge. |
LED array is dirty. |
Clean LED array. |
Page has grey background. |
Static electricity, generally from dry environments, causes toner to stick to background. |
Change paper to a smoother laser bond or use a humidifier. |
Page prints all black. |
Hardware problem. |
Contact service. |
Page has repetitive marks. |
Damaged image drum cartridge causes repetitive marks every 1.6 inches (4.06 cm) due to surface nicks and scratches. |
Generate a cleaning page, repetitive marks may be temporary. |
Oblong area of faint print appears on each page. |
Drop out caused by using paper exposed to high humidity. |
Change paper stocks, check paper storage environment or use a dehumidifier; check toner level. |
Vertical white streaking or faint areas on page. |
Toner is low and does not distribute properly, or the drum is worn out. |
Replace toner cartridge. Check drum and replace the drum, if necessary. Contact service. |
LED array is dirty. |
Clean LED array. |
Vertical black lines. |
Hardware problem. |
Contact service. |
Fuzzy print. |
LED array is dirty. |
Clean LED array. |
Distorted print. |
Paper path, lamp assembly, or fusing unit problem. |
Generate cleaning page. Contact service. |
Faded print. |
Toner cartridge is not correctly installed. Toner low. |
Install toner cartridge correctly. Replace toner cartridge. |
Smeared or blotched print. |
Dirty rollers; toner dropped inside printer or image drum problem. |
Replace image drum and toner. Contact service. |
Printed page is light/blurred. |
Is toner low? |
Replace toner cartridge. |
Is paper meant for laser printers? |
Use recommended paper. |
LED array is dirty. |
Clean LED array. |
Bold characters and dark lines are smeared. |
Toner is low. |
Install new toner cartridge. |
Print is darker than usual. |
Darkness setting is too high. |
Change darkness setting. |
Pages curl excessively. |
Printing on wrong side of paper. |
Turn paper over in tray. (Note arrow on paper package). Install paper print side down in tray. |
Moisture in paper. Improper storage. |
Avoid storing paper in areas of excessive temperature and humidity. Store paper in protective wrapping. |
High humidity. |
Recommended operating humidity: 20-80% |
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Document Created On 12/21/2024 6:27:30 AM